Terms of Use
and Privacy Policy.

1. About these terms

Carret is a coding, artificial intelligence and digital-creation platform run by Craydel Inc ("Craydel"). These terms apply to everyone who uses Carret ("you"). By logging in, you agree to them.

You get access to Carret through your school. Your school has a separate agreement with Craydel; if it conflicts with these terms, the school agreement wins. How Craydel handles personal information is explained in the Carret Privacy Policy.

If you're under 18, your parent or guardian has agreed to Carret for you through Carret's online consent form. They can ask questions or withdraw consent at any time (section 11).

2. Who can use Carret

Carret is only for students, teachers and staff of schools that have an agreement with Craydel. You need an account created by or for your school. You can't create an account on your own, and you can't use Carret for anything other than learning or teaching at your school.

3. Your account

• Your account is for you alone. Don't share your login or use someone else's.
• Keep your password private. If you think someone else has used your account, tell your teacher straight away.
• Teachers and school administrators can see students' work, progress and activity on Carret, including what students type into AI tools.
• When you leave your school, your school can ask Craydel to close your account.

4. Using Carret responsibly

When you use Carret, don't:

• bully, threaten or harass anyone, or create content that is hateful, violent, sexual or otherwise unsuitable for school;
• share personal information about yourself or anyone else (such as home addresses, phone numbers or photos of other people) in projects or AI prompts;
• copy someone else's work and present it as your own, or use Carret to cheat;
• upload content you don't have the right to use;
• try to hack, overload, break or get around Carret's safety features, or access parts of Carret you're not meant to; or
• copy, scrape or resell Carret or its content.

5. AI features

Some Carret tools use artificial intelligence to help you learn and build. When you use them:

• AI can be wrong, incomplete or unexpected. Check what it tells you and ask your teacher if something seems off.
• Don't type personal or sensitive information into AI tools.
• Some AI features may be switched off for younger students.

How Carret handles what you type into AI tools is explained in the Privacy Policy.

If an AI tool shows you something upsetting or inappropriate, stop and tell your teacher. Teachers can report it to Craydel.

6. Your work

The original apps, games, code and projects you create on Carret belong to you.

So that Carret works, you give Craydel permission to store, process and display your work on Carret, and to show it to your teachers and school. You also let Craydel show your projects in the Carret online gallery and in examples of what students have built, without your name or anything else that identifies you. Craydel will only use your name or photo if your parent or guardian agrees.

This permission lasts while your work is on Carret. You, your parent or your school can ask Craydel to remove a project from the gallery at any time. Carret's own tools, templates and content stay Craydel's, even when they appear inside your project.

7. Carret content

The Carret platform, lessons, activities, curriculum, name and logo belong to Craydel. You can use them to learn or teach at your school while your school has access. You can't copy, share, change or sell them outside Carret.

8. Safety and reporting

Craydel uses automated tools and human review to keep Carret suitable for school, and may review, hide or remove any content that breaks these terms.

If you see something on Carret that worries you, tell your teacher. Teachers and parents can contact Craydel at support@carret.ai. If Craydel believes a child may be at risk, it will tell the school, and may tell the authorities where the law requires or allows it.

9. Suspension and closing accounts

Craydel may suspend or close an account that breaks these terms, puts others at risk, or harms Carret. Where it's safe to, Craydel will tell your school first. Your access also ends if your school's agreement with Craydel ends. When access ends, your school can ask Craydel for a copy of students' work before the end date.

10. Changes and legal

Craydel improves Carret regularly and may update these terms. If a change is important, Craydel will tell schools and show a notice on Carret before it takes effect. If you keep using Carret after that, the new terms apply.

Craydel works to keep Carret running, safe and accurate, but can't promise it will always be available or error-free, or that AI output will always be right. To the extent the law allows, Craydel is not responsible for indirect losses, or for loss caused by using Carret in breach of these terms. These terms are governed by the laws of the State of Delaware, USA. If you live elsewhere, you keep any protections your country's laws give you that can't be limited.

11. Contact

Questions about these terms: support@carret.ai. Craydel Inc, 251 Little Falls Drive, Wilmington, DE 19808, USA.

1. Who Craydel is

Carret is run by Craydel Inc, 251 Little Falls Drive, Wilmington, DE 19808, USA ("Craydel"). Students use Carret through their schools. Each school decides which students and staff use Carret, and gives Craydel the information needed to set up their accounts. Craydel decides how Carret itself processes that information, as this policy explains.

2. What information Craydel collects

Craydel doesn't ask for sensitive information such as health, religion or financial details, and asks users not to enter it.

3. How Craydel uses it

• To run Carret: creating accounts, delivering lessons, saving projects, and showing progress to teachers and the school. This is how Craydel performs its agreement with the school, with parental consent.
• To keep Carret safe: checking content and AI interactions for misuse, protecting accounts, and responding to safeguarding concerns. Craydel has a legitimate interest in this, and sometimes a legal duty.
• To improve Carret: understanding which lessons and features work, fixing problems, and improving the curriculum, using aggregated or de-identified data wherever possible.
• To communicate: sending consent forms to parents, and service messages to schools and teachers.
• To share information about Craydel study abroad: Craydel Inc also runs Craydel, a study abroad platform. Students in Grade 10 (Form 3) and above may see general information about it inside Carret. It is shown to all students in those grades and is not personalised using an individual student's data. Craydel contacts families directly about these services only if a parent has opted in on the consent form, and they can opt out at any time.
• To meet legal obligations: for example, responding to lawful requests from authorities.

4. What Craydel never does

• Craydel never sells personal information.
• Craydel never publishes a student's name or photo without their parent's consent.

5. AI features

Some Carret tools use AI models from trusted technology companies. When someone uses an AI tool, what they type and the relevant project content are sent to that provider to generate a response.

• Providers may use this data only to provide their service to Craydel, and may not use it to train their own models.
• Craydel filters AI inputs and outputs to keep them suitable for school, and may switch off some AI features for younger students.
• Teachers can see their students' AI interactions. Craydel may review them for safety and to improve Carret.

6. Who Craydel shares it with

• The school: teachers and school administrators see their students' accounts, work, progress and AI interactions.
• Parents: a parent or guardian can ask for their child's information (section 11).
• Service providers: companies that help run Carret, such as hosting, AI and messaging services. They are bound by contracts to protect the data and use it only as Craydel instructs. A current list is available from support@carret.ai.
• Authorities: only where the law requires it, or where Craydel believes a child is at serious risk.
• A buyer of the business: if Carret is sold or merged, under the same protections as this policy.

7. International transfers

Craydel is based in the USA. Carret's data is stored and processed in the USA and in other countries where Craydel's providers operate. When data moves out of the country where it was collected, Craydel uses the safeguards the law requires, such as contractual data protection clauses.

8. How long Craydel keeps it

Craydel keeps personal information while the school uses Carret. It deletes or anonymises it within 90 days after the school's agreement ends, or sooner if the school asks. The one exception is consent records, which Craydel keeps for 3 years after an account closes, to show that consent was given. If a student leaves their school, the school can ask Craydel to close the account and delete the student's data.

9. Security

Craydel protects personal information with encryption in transit, access controls, and limits on which staff can see student data. No system is completely secure. If a breach affects personal information, Craydel will tell the affected schools without undue delay, and regulators and families where the law requires.

10. Children

Most Carret users are children, some as young as 5. A student's account is activated only after a parent or guardian consents through Carret's online form. Craydel collects only what is needed for learning. Parents can withdraw consent at any time. Craydel will then close the account and delete the child's data, except where the law requires it to be kept.

11. Your rights

Depending on where you live, you (or a parent, on behalf of a child) can ask to:

• see the personal information Craydel holds;
• correct anything that's wrong;
• delete it;
• object to or limit how Craydel uses it;
• receive a copy in a common format; and
• withdraw consent.

Contact your school or email support@carret.ai. Craydel will reply within 30 days. It may need to confirm your identity, and will work with the school where a request relates to school records.

You can also complain to the data protection authority in your country.

12. Carret CRM, the app for Craydel staff

Craydel's own staff use the Carret CRM app to visit schools, keep track of follow-ups and claim expenses. It is not for students, teachers or parents. A Craydel administrator creates each staff account.

What the app collects:

• Your account: your name, work email, role and the countries you work in, and a random ID the app creates when it is installed, which names your phone's session.
• Location: your phone's precise location when you check in at a school, check out, or take a visit photo, with its accuracy and whether it is a simulated location; and your phone's location when you ask for schools near you. The app reads location only while it is open, never in the background.
• Your work: notes, visit reports, visit photos, next actions, and the details of schools and their contacts (names, roles, phone numbers, emails) that you add.
• Expenses: your claims, their amounts, and photos or PDFs of receipts.

Craydel uses this to run its school visits: to confirm a visit took place at the school, to plan follow-ups, and to approve and pay expenses. Your managers and the Craydel staff who approve visits and expenses can see it, according to their role.

The app keeps a copy of your schools on your phone so it works without signal, and removes it when you sign out. Work you saved without signal stays on the phone until it is sent, which happens when you next sign in as yourself. On Craydel's servers, staff records are kept while you work for Craydel, and visit and expense records for as long as the law requires for accounting. Your rights in section 11 apply; email support@carret.ai.

13. Changes and contact

Craydel will post any update to this policy at carret.ai/legal, and tell schools before an important change takes effect. If a change needs new consent, Craydel will ask parents for it.

Questions: support@carret.ai, Craydel Inc, 251 Little Falls Drive, Wilmington, DE 19808, USA.